Buy with confidence
Our guarantees are clearly explained, with a fast and transparent process.
30-day satisfaction guarantee
30-day satisfaction guarantee
If you're not satisfied, you have 30 days after receiving your order to request a return or exchange. We want you to have a pair that truly suits you, period.
Key points:
• 30-day window following receipt
• Product in good condition (normal use), with accessories
• Refund or exchange, whichever you prefer
MANUFACTURING GUARANTEE
Manufacturing defects are covered for one year after purchase. If an abnormal problem arises (frame, parts, lenses), a solution will be found quickly: repair, replacement, or another option depending on the case.
Key points:
• Covers manufacturing defects (not normal wear and tear)
• Proof of purchase required (order number)
• Quick evaluation by our team with photos
SPEK Warranty
If you break your glasses during physical activity within two years of purchase, you can get the same model back at a 40% discount. It's our way of keeping you equipped, even when things happen.
Key points:
• Valid for 2 years from the date of purchase
• Replacement with the same model (or equivalent if discontinued)
• 40% discount on the replacement pair
• Proof (photos + order number) is required
• Delivery charges may apply